Frequently Asked Questions (FAQ)
What is Chic On You?
Chic On You is a clothing company based in Dallas, TX, offering a curated selection of new and pre-loved quality apparel and accessories.
Where are you located?
Our physical location is 9304 Forest Ln S208, Dallas, TX 75243.
What are your business hours?
We are only open on Saturdays and by appointment only via WhatsApp or by completing a form available on our social media pages and website contact page.
How can I make an appointment?
You can book an appointment via WhatsApp at 682-313-6182 or by completing the appointment form on our social media pages,
Where can I shop for your products?
All our products are available on our website: chiconyou.com.
Do you ship internationally?
Currently, we only ship within the U.S., but we are working on expanding to international shipping soon.
What is your return policy?
All sales are final. However, if you receive a damaged or incorrect item, please contact us within 48 hours for assistance.
What payment methods do you accept?
We accept major credit cards, PayPal, and other online payment methods available at checkout on our website
How do I contact Chic On You?
You can reach us via:
Email: chiconyouofficial@gmail.com
WhatsApp: 682-313-6182
Social Media: Facebook, Instagram, TikTok, and YouTube @chiconyouofficial
Do you offer gift cards?
No, we do not offer gift cards at this point, but we plan to in the future.
Do you accept custom orders?
At this time, we do not offer custom orders, but stay tuned for future updates!
How can I stay updated on new arrivals and promotions?
Follow us on our social media platforms @chiconyouofficial and subscribe to our newsletter on our website to stay informed!
Still need help finding your answer?
We're here to help! If you couldn’t find the information you need, feel free to reach out to us. Our team is always available and ready to assist you.